Unable to log into mobile app via Google

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Chris-Cheatle
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Unable to log into mobile app via Google

帖子Chris-Cheatle »

If I try and use the mobile app,and log in via the Google credentials option, it does not work, just spins and spins.

I log in via Google on the website version without exception and it works fine on the same device, so I don't think it is a credentials issue.

Actually I've never been able to do it, I prefer the website version but wanted to see if one functionality which works poorly via the website version (updating or setting quantity of an item already in your collection) on mobile was better there.


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Skyforger
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帖子Skyforger »

Chris-Cheatle 写了:1 month ago

If I try and use the mobile app,and log in via the Google credentials option, it does not work, just spins and spins.

I log in via Google on the website version without exception and it works fine on the same device, so I don't think it is a credentials issue.

Actually I've never been able to do it, I prefer the website version but wanted to see if one functionality which works poorly via the website version (updating or setting quantity of an item already in your collection) on mobile was better there.

When reporting an issue, please, always include screenshots of the issue, also specify which OS and app versions you use.


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Chris-Cheatle
Amateur Collector
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帖子Chris-Cheatle »

Android on a Samsung S23.

From what I see on the PlayStore I have the current version 0.0.29.

Even tried uninstalling the app and doing a fresh installation and still received same behaviour, just spins and spins when trying Google credentials login.


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Ulan-Ibrahimovic
Junior Collector
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帖子Ulan-Ibrahimovic »

Thank you for bringing this to our attention. We will investigate the issue and try to fix it soon. In the meantime, please continue to use the website version.


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